Terms of service

By creating an account, subscribing, or otherwise using Fiscyn, you agree to these terms and our Privacy policy. If you do not agree, do not use the service.

If you use Fiscyn on behalf of a company or partnership, you confirm you have authority to bind that organisation.

Fiscyn is operated by the company named in the site footer (for example “Fiscyn Ltd”). In these terms, “we”, “us” and “our” mean that company. “You” means the person or organisation using the service.

Questions about these terms: hello@fiscyn.com or the contact form on fiscyn.com.

Fiscyn is online software for UK landlords and sole traders. It helps you keep property and trade records in one place — including compliance tasks, tenancies, rent, finance, documents, and Making Tax Digital (MTD) for Income Tax workflows.

Features depend on your plan. Free covers one property with core tools. Pro adds unlimited properties, portfolio reports, Open Banking, and related features described on the pricing page.

We are not HMRC, GOV.UK, or a government body. We are not a firm of accountants, tax advisers, or solicitors.

The service helps you organise information and prepare for your own decisions. It does not tell you what your tax liability is, whether you must register for MTD, or whether a notice or document is legally correct for your situation. When in doubt, check GOV.UK or speak to a qualified professional.

You need a valid email address to register. Keep your sign-in details secure. You are responsible for activity on your account unless you tell us promptly about unauthorised access.

You must be at least 18 and provide accurate information. One account should represent one user or business — do not share logins in a way that breaks security or billing.

Free tier is subject to the limits shown on the pricing page (currently one property). Pro is a paid subscription, currently £9.99/month, billed through Stripe unless we state otherwise.

Prices may change. We will give reasonable notice before a price increase affects an existing subscription. Taxes may apply where required by law.

You can upgrade, manage payment methods, and cancel Pro through Settings → Billing or the Stripe customer portal. If you cancel, you usually keep Pro until the end of the paid period, then revert to Free limits.

We do not generally offer refunds for partial months unless the law requires it or we agree otherwise in writing.

You retain ownership of the information you enter — property addresses, tenant names, transactions, tax records, uploaded notes, and similar content (“your content”).

You grant us a limited licence to host, back up, process, and display your content only so we can provide and improve the service, comply with law, and support you. That licence ends when your content is deleted, subject to backups and legal retention limits.

If you store tenant or adviser contact details in Fiscyn, you are responsible for having a lawful reason to do so (for example managing a tenancy) and for handling that information under UK data protection law.

Do not upload unnecessary sensitive data. Do not use Fiscyn to spam or market to tenants without proper consent.

We do not sell your personal information or your content to data brokers, advertisers, or list providers.

We use data to run the product, keep accounts secure, bill subscriptions, send service emails (such as verification codes), and understand how the service is used. Optional analytics cookies are only used if you accept them — see the Privacy policy.

Like most software companies, we rely on trusted suppliers to host and operate Fiscyn. They process data on our instructions and only for the purposes below. We choose providers with appropriate security and contractual protections.

When you connect HMRC, a bank via Open Banking, or Google sign-in, you also accept those providers’ terms. You can disconnect integrations in settings where available.

We do not store your HMRC Government Gateway password. Bank access uses regulated Open Banking tokens with limited scope.

You are responsible for submissions you make through Fiscyn to HMRC and for checking figures before filing.

Notices, statements, and similar documents generated in Fiscyn are based on templates and the details you provide. They are not a substitute for professional advice.

You must check names, dates, amounts, and legal requirements before serving or relying on any document. Laws and prescribed forms change — use current GOV.UK guidance.

You agree not to:

We aim to keep Fiscyn reliable and fast, but we do not guarantee uninterrupted access. Maintenance, outages, and third-party failures can happen.

We may add, change, or remove features. If we discontinue a major feature on a paid plan, we will use reasonable efforts to give notice and a fair path forward.

The service is provided “as is” to the extent permitted by law. We do not warrant that it will meet every tax or legal outcome you expect.

We are not liable for indirect or consequential loss (such as lost profit, tax penalties, or lost rent) arising from your use of Fiscyn, except where the law says we cannot exclude liability.

Our total liability to you for claims relating to the service in any twelve-month period is limited to the fees you paid us in that period (or £100 if you are on Free). Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or other rights that cannot be excluded under English law.

You may stop using Fiscyn at any time. Contact us if you need help closing an account or exporting data.

We may suspend or close accounts that breach these terms, pose a security risk, or where we must do so by law. We will use reasonable efforts to tell you first unless urgency or law prevents it.

We may update these terms from time to time. The “Last updated” date at the top will change. Material changes will be highlighted on the website or by email where appropriate.

Continued use after changes take effect means you accept the updated terms.

These terms are governed by the laws of England and Wales. Courts in England and Wales have exclusive jurisdiction, except that consumers in Scotland or Northern Ireland may also have mandatory local rights.

See our Privacy policy for how we handle personal data, cookies, and analytics.